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07-06-2020 07:16 AM - last edited on 07-06-2020 09:07 AM by Ryan.Paredez
Hello everyone,
Which is better to showcase critical business data? Funnel or business journey? Can someone please explain the differences with an example.
Thanks,
Sravan
07-06-2020 09:16 AM
This is a great question, thanks for asking it on the Community. I think this question would be best answered by the community, I wanted to share some AppD Documentation that you can digest in the meantime.
Funnel Widget: https://docs.appdynamics.com/display/PRO45/Visualize+Analytics+Data
Business Journey: https://docs.appdynamics.com/display/PRO45/Business+Journeys
If you do happen to learn anything or make a decision, please share that knowledge back on this post. It helps close the loop and grow the knowledge sharing in the community.
Thanks,
Ryan, AppDynamics Community Manager
07-06-2020 09:20 AM
This documentation is not helpful. I need a clear explanation with a use case scenario or example.
Thanks,
Sravan.
07-06-2020 09:25 AM
Thanks for letting me know. Let's see if the community can jump in and share some of their examples.
Thanks,
Ryan, AppDynamics Community Manager
05-22-2021 06:52 AM
Did you have any updates on this?
I use funnels for getting the ratio of users that drop our process.
But I am sitll wondering which is the best use case for business journey
11-24-2021 11:12 PM
I use business journeys to track the progress of service tickets through out their lifecycle across multiple systems. The most important thing to note is that you need a primary key to track the each step of the life cycle.
I can then filter the journey on a number of levels and create ELM's which have a series of filters to check weather a specific SLA is being met.
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