Business iQ (Analytics)

cancel
Showing results for 
Search instead for 
Did you mean: 

Facing issue with Authentication while using Analytics

Highlighted
Builder

Facing issue with Authentication while using Analytics

Hi,

 

I am facing issue with Permissions for the Analytics section , where user permissions are getting changed for every login session. After logging out , permissions are getting unchecked and I need to re-visit to reset the permissions for the users. We are using SSML authentication . 

 

Controller version :  Version 4.2.15.0,

 

 

Thanks,

Teja

Facing issue with Authentication while using Analytics
3 REPLIES 3
Highlighted
AppDynamics Team

Re: Facing issue with Authentication while using Analytics

Teja,

Can you please let me know what permission/roles you have given for the user?

 

Have you followed the instructions given in the below docs.Please confirm the same.

 

https://docs.appdynamics.com/display/PRO42/Roles+and+Permissions#RolesandPermissions-ConfiguringAnal...

https://docs.appdynamics.com/display/PRO42/Analytics+and+Data+Security

 

Regards,

Mohammed Rayan



Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.
Highlighted
Builder

Re: Facing issue with Authentication while using Analytics

I am Trying to give Administrator(default) and Analytics Administrator . these Permissions are getting resetted everytime for most of the users.Screen Shot 2017-03-28 at 10.45.42 AM.png

Highlighted
AppDynamics Team (Retired)

Re: Facing issue with Authentication while using Analytics

Hi @Mohammed.Rayan

 

Circling back, were you able to resolve the authentication issue?

 

If you have fixed it, would you like to share the solution with the community? 

 

Let us know if you have further queries.


Thanks,
Radhika P




Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.