Event service Upgrade Via EC

[Adiabong.Odungide]

see an error while trying to upgrade the event service via the enterprise console. EC was upgraded successfully 

[Ryan.Paredez]

Hi @Adiabong.Odungide,

I don't mean to call out the obvious here, but have you explored what that error message said? Did it lead to anything?

I searched the community and AppD Docs for Orca and didn't find any existing content.

[Adiabong.Odungide]

Hi @Ryan.Paredez I did explore and found nothing hence the reason I am asking for help here.  I got the error after  I had done and upgrade of the EC. 

[Ryan.Paredez]

Hi @Adiabong.Odungide,

Thanks for letting me know. Since there was no existing content in the community or Docs around Orca, I think you may want to reach out to your AppD Rep or Support for more help.

How do I submit a Support ticket? An FAQ 

[Ashfaq.Muhammad Husnain]

Please use the following
Login to the platform-admin
 
cd <enterprise_console_dir>/platform/platform-admin/bin
 
./platform-admin.sh upgrade-orcha --platform-name <your platform name> 
 Please use the following
Login to the platform-admin

cd <enterprise_console_dir>/platform/platform-admin/bin

./platform-admin.sh upgrade-orcha --platform-name <your platform name>

https://docs.appdynamics.com/appd/onprem/en/enterprise-console/administer-the-enterprise-console/ent...

[Ashfaq.Muhammad Husnain]

I have faced same error and resolved by above mentioned command.

[Ryan.Paredez · Accepted solution]

Hi @Ashfaq.Muhammad Husnain - thanks for sharing that info. 

@Adiabong.Odungide if you are able to try out the solution, let us know if it worked for you.

[Adiabong.Odungide]

Thanks @Ashfaq.Muhammad Husnain. I went ahead to upgrade the enterprise console again.