cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Event service Upgrade Via EC

see an error while trying to upgrade the event service via the enterprise console. EC was upgraded successfully 

ES.PNG

7 REPLIES 7

Ryan.Paredez
Community Manager

Hi @Adiabong.Odungide,

I don't mean to call out the obvious here, but have you explored what that error message said? Did it lead to anything?

I searched the community and AppD Docs for Orca and didn't find any existing content.


Thanks,

Ryan, Cisco AppDynamics Community Manager




Found something helpful? Click the Accept as Solution button to help others find answers faster.

Liked something? Click the Thumbs Up button.



Check out Observabiity in Action

new deep dive videos weekly in the Knowledge Base.

Hi @Ryan.Paredez I did explore and found nothing hence the reason I am asking for help here.  I got the error after  I had done and upgrade of the EC. 

Ryan.Paredez
Community Manager

Hi @Adiabong.Odungide,

Thanks for letting me know. Since there was no existing content in the community or Docs around Orca, I think you may want to reach out to your AppD Rep or Support for more help.

How do I submit a Support ticket? An FAQ 


Thanks,

Ryan, Cisco AppDynamics Community Manager




Found something helpful? Click the Accept as Solution button to help others find answers faster.

Liked something? Click the Thumbs Up button.



Check out Observabiity in Action

new deep dive videos weekly in the Knowledge Base.

Please use the following
Login to the platform-admin
 
cd <enterprise_console_dir>/platform/platform-admin/bin
 
./platform-admin.sh upgrade-orcha --platform-name <your platform name> 
 Please use the following
Login to the platform-admin

cd <enterprise_console_dir>/platform/platform-admin/bin

./platform-admin.sh upgrade-orcha --platform-name <your platform name>

https://docs.appdynamics.com/appd/onprem/en/enterprise-console/administer-the-enterprise-console/ent...


I have faced same error and resolved by above mentioned command.

Ryan.Paredez
Community Manager

Hi @Ashfaq.Muhammad Husnain - thanks for sharing that info. 

@Adiabong.Odungide if you are able to try out the solution, let us know if it worked for you.


Thanks,

Ryan, Cisco AppDynamics Community Manager




Found something helpful? Click the Accept as Solution button to help others find answers faster.

Liked something? Click the Thumbs Up button.



Check out Observabiity in Action

new deep dive videos weekly in the Knowledge Base.

Thanks @Ashfaq.Muhammad Husnain. I went ahead to upgrade the enterprise console again.