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Business iQ (Analytics)

Analytics configuration - transaction analytics - > choose application drop down is empty ? causes ?

SOLVED
Venkat.Parvathapu
AppDynamics Team

Analytics configuration - transaction analytics - > choose application drop down is empty ? causes ?

Hi ,

 

I enabled analytics agent in a host with .NET app agent, I see the analytics as enabled and healthy, however, in analytics configuration -> transaction analytics choose application -> dropdown is empty. I am not able to enable the analytics as the list is empty.

 

The environement other wise is as follows :

1. .NET application agent running on host and reporting to the applications (selected from IIS)

2. the agnets-> analytics agent tab shows the analytics agnet as healthy

3. the BT window shows several BT calls happening. Load is generated / running through the application.

 

Any idea why the drop down on transaction analytics would be empty ?

 

please help.

 

thanks

Ven

 

 

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Analytics configuration - transaction analytics - > choose application drop down is empty ? causes ?
2 REPLIES 2
Chitra.Lal
AppDynamics Team

Re: Analytics configuration - transaction analytics - > choose application drop down is empty ? causes ?

Hi Venkat,

 

Did you check if you have required permisisons to enable Analytics? You need to have Analytics Administrator role for configuring analytics, see here:
https://docs.appdynamics.com/display/PRO45/Business+iQ+Analytics+Permissions 

 

Can you please check and verify this once. Let me know if it still doesn't work.

 

 

Thank You,

Chitra



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Radhika.Puthiyetath
AppDynamics Team (Retired)

Re: Analytics configuration - transaction analytics - > choose application drop down is empty ? causes ?

Hi @Venkat.Parvathapu

 

Were you able to figure out why the application drop-down is empty?

 

Hope @Chitra.Lal suggestion was helpful. Let us know how it went.

 

If you have found another way to solve, please share with the community so others can use it.


Thanks,
Radhika P




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