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How to register for and access AppDynamics certification exams

Are you looking to grow your career, improve your recognition in the APM space, and join our exclusive community of certified professionals?  Continue reading to learn about our AppDynamics Certification Program and how to register for and access your exam registration. 


Table of Contents:

 

AppDynamics Certification Program overview

Information on the AppDynamics Certification Program can be found on our website: learn.appdynamics.com/certifications 

 

We currently offer three role-based certification tracks:

  1. Associate Performance Analyst: for individuals who are going to use our technology to monitor their applications, systems, and business processes
  2. Associate Administrator: for technicians who will be managing their AppDynamics environment
  3. Professional Implementer: for senior technical resources (primarily working for partners) who will be deploying and configuring AppDynamics on-premises installations

 

Preparation tips for certification candidates 

We recommend that you review the exam preparation guide to ensure that you have the requisite knowledge and experience, before attempting your exam.  The exam preparation guide also provides information on the exam format, passing score, reference materials, and more.  Please note that the listed prerequisites and minimum competencies to succeed on the exam are guidelines. 

A link to the latest preparation guide can also be found under the Resources section of each certification track page. 

 

AppDynamics Certification Policies, Terms & Conditions

Please see AppDynamics Certification Policies, Terms & Conditions for information about candidate agreement, exam retake policy, certification term, and more. 

 

How to register for an AppDynamics Certification exam

In order for the Certifications team to register you for an exam, you must provide an Exam Voucher, which can be purchased standalone.  Each Exam Voucher can be redeemed to sit for one AppDynamics certification exam attempt.  If you’d like to purchase Exam Voucher(s), please contact your Account Manager. 

Note: If you have an active Premium University subscription, you may be entitled to 2 certification exam attempts (subject to subscription transfer limitations). 

To redeem an Exam Voucher for registration, follow the steps below:

  1. Visit learn.appdynamics.com/certifications and scroll down to the Register for Your Certification Exam Now section.  Select your intended certification track by clicking on the menu tiles. 
  2. Fill out the Exam Registration form for your intended certification track.   To ensure that our Certifications team can best assist you, please fill out each field on the form including your full name and Exam Voucher code in the comments section. 
  3. Click Submit
    Example exam registration request for the Associate Administrator track. Click the Associate Administrator tab, fill out the Exam Registration form, and click Submit.Example exam registration request for the Associate Administrator track. Click the Associate Administrator tab, fill out the Exam Registration form, and click Submit.
    The Exam Registration form can also be found on each of the certification tracks’ pages.
  4. Our Certifications team reviews the requests in the order which they are received.  You can expect a response within a day, and in turn, it can take up to another 24 hours before the batch-run confirmation is sent out each afternoon Pacific Time.
  5. The registration confirmation will provide details on how to access your exams, which is also outlined in the next section of this article.  Your registration will remain in your assessment transcript until you are suitably ready to attempt the exam.   

 

Step-by-step instructions on navigating your exam access

Beginning on July 29, 2020, the AppDynamics Certifications Program is transitioning to a new process for candidates that is temporarily independent of our new AppDynamics University experience.  This is the first step in a longer-term, multi-stage migration plan as our platforms evolve and we strive to provide you with more effective services.

 

— Watch this space for updates! —

 

If you have previously received a registration confirmation for your exam, follow the steps below to access your attempt: 

  1. To ensure that our exams can be run in a safe and secure environment they are delivered via Questionmark Secure.  If you have not previously installed the Questionmark Secure application, navigate to get Questionmark Secure and, per Step 1, download and install the current version for your platform.
    Note: You must have sufficient administrative privileges on the target device to be able to install this software.
    We also recommend completing Step 2 on this page: Launch a sample assessment via Questionmark Secure!  This should verify your install and help you to ensure that you don’t have any conflicting applications running that might cause your exam attempt to fail.
    Click Install Questionmark Secure for your operating system, then follow Step 2.Click Install Questionmark Secure for your operating system, then follow Step 2.
  2. When suitably prepared for your exam attempt,  please proceed to our Questionmark portal and, if this is your first time using the Questionmark OnDemand platform, select Request new password.  This will send an email to the address that we have on file for you.
    Click the Request new password tab, enter your e-mail address, and submit.Click the Request new password tab, enter your e-mail address, and submit.
  3. Click the one-use-only link in the Replacement login information email that you receive, and enter your new secure password, then click Save.
    Click on the password reset link in the email from “no-reply@questionmark.com”.Click on the password reset link in the email from “no-reply@questionmark.com”.
  4. You can then click the My Assessments option at the top of your screen, and if no exams are listed, click Go to list of classic schedules to populate your list of Available exams. 
    Click on “Go to list of classic schedules” to access your exam registration.  Please disregard the “You have no scheduled assessments” message.Click on “Go to list of classic schedules” to access your exam registration. Please disregard the “You have no scheduled assessments” message.
  5. On the screen that opens, please click the Start icon to launch your exam.  This will open a new window and, depending on your browser and security settings, should automatically launch the file that downloads and present you with an option to open or launch Questionmark Secure.  If not, you will need to double-click the launch.QMSB file that was downloaded.
    Click the Start icon to launch your exam.Click the Start icon to launch your exam.

    CAUTION: You can only launch an exam ONCE! To retake an exam you must submit a new registration request. A current UI glitch may suggest that you can start the exam a second time, however, doing so will result in a 50038 No attempts remaining error!

 

Contact the AppDynamics Certifications team

If you have any questions, please contact certifications@appdynamics.com

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