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AppDynamics University FAQs - Registration and Subscriptions

This article answers frequently asked questions about the registration process, subscription options, and training formats for AppDynamics University, our learning platform.


For FAQs about self-service University subscription management capabilities for Company Administrators, click here.



What’s the difference between Standard University, Premium University, 12-User Education subscriptions?

  • Standard University subscription - This is included with your AppDynamics paid license and gives your organization unlimited access to standard self-paced courses.
  • Premium University subscription - This offering provides one named user unlimited access to virtual instructor-led courses (ILT) on the global public schedule at, along with all self-paced courses, hands-on labs, and two certification exam attempts.
  • 12-User Education subscription - This offering provides 12 named users Premium University subscription access and private delivery of each of our instructor-led courses once per year.

This information can also be found here


Training units are no longer available for purchase. Customers who retain unspent training units (TUs) can still redeem them. If you have questions about how to spend your existing TU balance, please email


Enterprise University subscriptions are no longer available for purchase. Customers who have active Enterprise University subscriptions will still have unlimited access to premium self-paced courses and the 50 Premium University seats until the subscription expiration date.


How do I purchase a Premium University or 12-User Education subscription for myself or my team?

If you would like to purchase subscription seats, contact your AppDynamics Account Manager. As mentioned above, the Standard University subscription is already included with your AppDynamics paid account.


How do I register for AppDynamics University?

Once your organization has purchased a University subscription for your team, your company’s point of contact will receive a confirmation email with instructions on how to assign team members to your AppDynamics account and University subscription.

  • Standard and Enterprise University subscription - By default, you will have Standard University or Enterprise University access (the latter only if your organization has purchased Enterprise University) with your AppDynamics account. Simply access AppDynamics University via single sign-on. 
    Note: Please contact your Company Administrator if you need an AppDynamics account.  More information on user management can be found here
  • Premium University and 12-User Education subscription - Company Administrators directly grant Premium University and 12-User Education subscription seats to users. Once assigned, new users will receive a welcome email to begin accessing premium content on AppDynamics University.  

More information on voucher management for purchased University subscriptions can be found here


How do I sign in to AppDynamics University?

You can sign in to AppDynamics University at using single sign-on with your AppDynamics account.  


Once you have logged in, be sure to set your preferred time zone and date format.  See How to update your time zone in AppDynamics University


How can I reset my password if I forgot it?

On the login screen, click the “Reset Password” link and follow the instructions to reset your password.


How can I tell which University subscription I have?

You can check your University subscription access in My Profile under the Assigned Resources section. 


Look for your University Subscription under Personal Summary, Assigned ResourcesLook for your University Subscription under Personal Summary, Assigned Resources


What if I have an issue accessing University?

Please contact if you encounter any issues with accessing your University subscription. Please include as much detail as possible so we can resolve your issue as quickly as possible.


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Updated 10/15/2020

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